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Register for My Account

My Account makes it easy to manage and modify all your your services. You can register for My Account to do things like view and pay your bill, look up a previous bill or to view or modify your bundle, home phone or Internet services. To learn more, visit our My Account demo.

For quick reference, watch our video or for more guidance, follow the detailed step-by-step instructions.

What you need before you start

  • Your account number
  • The postal code where your services are currently installed

Watch our video

Follow these easy steps

Go to My Account

Enter your information

  1. Enter the following information to identify yourself:
    • First name
    • Last name
    • Account number
    • The postal code where your services are currently installed.
  2. Click Continue.

    IMAGE: Enter your information

Create a log in and password

  1. Create your log in by entering your preferred email address.
  2. Retype your email address to confirm.
  3. Enter a preferred password.
  4. Retype your password to confirm.
  5. Click Continue.

Set your security question and answer

  1. Select a security question (we'll ask you this question if you need to reset your My Account password).
  2. Provide an answer to your security question.
  3. Retype your security answer to confirm.
  4. Click Continue.

    My Account: Set email details and security questions

Choose your communications preferences

  1. Select your billing and marketing communications preferences:
    • You can choose to set-up the paperless billing option.
    • You can choose to receive a payment reminder one week before your bill is due.
  2. Click Submit.
    • If you have selected the paperless billing, confirm your email address is typed correctly. We'll send an email to this address. You need to open the email and confirm your paperless billing subscription.
  3. Click Continue.

    Image: Bell Alaint communications and billing preferences

>> You have successfully created a new My Account profile