Request phone numbers

  • Get Canadian and U.S. published phone numbers:
    • Choose to have your call connected at no extra charge
  • Request overseas directory assistance
  • Access the service 24 / 7

Get phone numbers within your area code or province

  • Dial 411 
  • Provide the name and city of the listing you're looking for

Get phone numbers outside your province or in the U.S.

  • Dial 1 + area code + 555-1212
  • Provide the name, city, province or state of the listing you're looking for

Get toll-free (1 800) phone numbers

  • Dial 1 800 555-1212 
  • Provide the name of the business or organization
  • FREE for a toll-free number

Get overseas phone numbers

  • Dial '0' (zero) to request overseas directory assistance
  • Additional charges may apply. Please enquire when placing your call.

TTY users

  • Dial 711
  • Request Canadian and U.S. phone numbers at no charge:
    • Customers with disabilities may be eligible for no-charge directory assistance option
    • Allows 100 free directory assistance calls per month placed from the customer's residence 
    • Call 1-800-694-9313 to apply for this exemption

Free directory assistance for certain numbers

There is no directory assistance charge for:

  • Requests from public payphones for a telephone number within the local area code
  • Requests from provincially-administered hospitals for a local telephone number
  • Requests for a toll free service operator (1-800, 866, 877, 888)
  • Requests for emergency numbers